We centrally receive inquiries, repair reports, and other issues from all over the world, and centrally arrange A/S personnel in the nearest area to handle the problems, meeting customer needs in a shorter time and faster speed.

1. Remote Technical Support

Dedicated technicians are available 24/7 to assist customers with on-site problem resolution. We assist on-site personnel with resolving difficult issues remotely, by phone, or via video call.

Official WeChat: 8:00 AM - 5:00 PM (Daily, only messages are available after 5:00 PM)

Service Hotline: 8:00 AM - 5:00 PM (Except Sundays and statutory holidays)